Infrastructure Engineer

***Local Candidates in the Augusta Ga area ONLY please as this position is an in-office position***

Who we are:

At TaxSlayer, we're more than just a tax software development company; we’re empowering individuals and small businesses to plan for and file their tax returns online with confidence and ease. As a leading innovator in tax prep software, TaxSlayer, LLC, has been revolutionizing the way people file their taxes since 1965. Our user-friendly platform offers an intuitive interface that guides customers through the tax-filing process step by step, ensuring accuracy and maximum refunds.

TaxSlayer is headquartered in Augusta, GA with a satellite office in Charlotte, NC. TaxSlayer proudly employs nearly 200 individuals year-round, plus 300 additional in-season support agents. Our employees are among the brightest, most talented group of innovators who work collaboratively to improve our products and exceed customer expectations season after season.

Are you a TaxSlayer?

Role Description

TaxSlayer is looking for an Infrastructure Engineer to assist in the maintenance and monitoring of our critical IT infrastructure. To be successful in this role, you should have 3-4 years of successful experience working on various hardware and software technologies in the IT field, the ability to work an on-call rotation, be capable of delivering on-time and well-executed projects, and most importantly, work well with a team of fellow engineers.

Responsibilities

• Install, configure, and maintain various hardware items such as servers, firewalls, switches, etc.
• Work closely with other infrastructure, DevOps, and network engineers, developers, and departmental leadership
• Collaborate with business stakeholders to understand needs and translate into technical requirements
• Work in an environment which utilizes a Kanban approach to project management
• Implement security and data protection and monitor and reduce cyber security risk

Skills and Qualifications

Required Experience:

• Windows Server Administration Experience
• Active Directory Administration Experience
• Linux experience
• Azure Experience
• 3+ years of experience in a similar role

Nice to Have:

• Data Center operations experience
• Scripting and Automation: Strong skills in Python, Bash, or PowerShell for automating tasks and processes.
• Monitoring and Logging: Experience with tools like Prometheus and Grafana for observability and incident response.
• Containerization: Deep knowledge of Docker and best practices around container lifecycle management.
• Service Mesh: Familiarity with service mesh technology like Linkerd for microservice management.
• Security Best Practices: Experience with Kubernetes security (RBAC, Network Policies, Pod Security, etc.).
• Configuration Management: Familiarity with Ansible, Chef, or Puppet for managing system configurations.
• GitOps: Knowledge of GitOps workflows, especially using ArgoCD, for Kubernetes continuous delivery.
• Networking: Understanding of network protocols, routing, load balancing, and DNS, especially in cloud and Kubernetes environments.
• High Availability and Scaling: Experience with auto-scaling (in Kubernetes and Azure) and setting up highly available clusters.
• Cloud-native Architecture: Knowledge of cloud-native tools and practices.
• Advanced Helm Skills: Developing custom Helm charts, managing releases, and templating.
• CI/CD Best Practices: Experience in automating end-to-end pipelines with strong skills in Azure Pipelines, including infrastructure deployments with Terraform.
• Compliance and Auditing: Knowledge of compliance standards like CIS and DOD STIGs.

APPLY TODAY and be sure to opt in to text communication with our recruiting team!

What we offer:

At TaxSlayer we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program.

• We offer flexible remote and/or hybrid work options when possible, depending on the role.
• Exempt Salaried employees receive a generous PTO bank, in addition to Paid Holidays.
• Insurance: Medical, Dental, and Vision insurance offerings from Aetna and Guardian. Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family.
• 401K with 150% match on up to 3% contribution
• Performance-based bonus and salary review process
• Other offerings: Wellness Program, Life Insurance for employee, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Education Assistance, company-paid parking, on-site fitness facility, company store, and unlimited free coffee.

Please note: As a federal contractor, we are responsible to ensure our employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.

Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.