Product Manager

Who we are:

At TaxSlayer, we're more than just a tax software development company; we’re empowering individuals and small businesses to plan for and file their tax returns online with confidence and ease. As a leading innovator in tax prep software, TaxSlayer, LLC, has been revolutionizing the way people file their taxes since 1965. Our user-friendly platform offers an intuitive interface that guides customers through the tax-filing process step by step, ensuring accuracy and maximum refunds.

TaxSlayer is headquartered in Augusta, GA with a satellite office in Charlotte, NC. TaxSlayer proudly employs nearly 200 individuals year-round, plus 300 additional in-season support agents. Our employees are among the brightest, most talented group of innovators who work collaboratively to improve our products and exceed customer expectations season after season.

Are you a TaxSlayer?

About the Role

We’re looking for a driven and detail-oriented Product Manager to join our innovative team. In this role, you’ll be at the heart of product development—bridging business goals with execution, driving operational excellence, and delivering products that delight our customers.

You’ll lead cross-functional initiatives, analyze market trends, and collaborate with internal teams and external partners to shape the future of our offerings. If you thrive in a fast-paced environment and are passionate about creating impactful products, we’d love to hear from you.

Key Responsibilities

Data Analysis & Insights

• Track product and industry trends to identify opportunities.
• Analyze KPIs and user engagement to inform product decisions.
• Conduct usability testing, surveys, and user research.
• Prepare reports and presentations for stakeholders and leadership.

Operational Excellence

• Plan and execute product and feature launches.
• Maintain clear documentation for internal teams and end-users.
• Participate in agile ceremonies (sprint planning, retrospectives).
• Support UAT and manage timelines, dependencies, and deliverables.

Partnership Management

• Act as the primary liaison with external partners.
• Develop and maintain strong communication and feedback loops.
• Write clear product requirements, user stories, and acceptance criteria.
• Execute joint roadmaps with internal and external stakeholders.

Cross-Functional Collaboration

• Work closely with support, compliance, marketing, and engineering teams.
• Communicate updates and product changes effectively.
• Ensure compliance with legal and regulatory standards.
• Support strategic initiatives through the full SDLC.

What We’re Looking For

• Bachelor’s degree preferred.
• 2–5 years of experience in digital or e-commerce product management (B2C, financial, or tax industry experience is a plus).
• Strong analytical skills and experience with tools like Heap.
• Proficiency in agile methodologies (SCRUM), road mapping, and user testing platforms.
• Excellent communication and collaboration skills.
• Ability to manage multiple priorities and adapt to change.
• Passion for user experience, documentation, and operational excellence.

Why Join Us?

• Make a meaningful impact on products used by thousands.
• Collaborate with a passionate, cross-functional team.
• Grow your career in a supportive and fast-paced environment.

Apply today and don’t forget to opt in for text updates from our recruiting team!

What we offer:

At TaxSlayer we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive, and flexible benefits program.

• We offer flexible remote and/or hybrid work options when possible, depending on the role.
• Exempt Salaried employees receive a generous PTO bank, in addition to Paid Holidays.
• Insurance: Medical, Dental, and Vision insurance offerings from Aetna and Guardian. Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family.
• 401K with 150% match on up to 3% contribution
• Performance-based bonus and salary review process
• Other offerings: Wellness Program, Life Insurance for employee, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Education Assistance, company-paid parking, on-site fitness facility, company store, and unlimited free coffee.

Please note: As a federal contractor, we are responsible to ensure our employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.

Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law